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Latest reviews for local Physicians

Review for Mt Baker Imaging on Directory
13 Aug 2022

I just found out today, 8/12/2022, because I called them to make sure that their accounting reflected the payment last month for an xray. Yes I was told that was posted but then they informed me that I had an outstanding bill of $20 from a year ago. What!!! They never billed me, nor was there ever a statement issued to inform me anytime during the year. What was even worse is that their "patient portal" website doesn't work and I informed them 4 times of that. It still doesn't work. When they told me about the year old bill (today) they then told me they sent it to Collections. Again, no notice that they were going to do that NOR have I ever heard from the collection agency in a year. I am a stickler for paying my bills so I drove the 30 miles to town to pay the $20 at one of their locations. I was charged $21.26. Yes, I was charged a collection fee for their incompetence. I spent the entire day calling them and asking to talk to anyone of authority but I guess no one works there because I am still waiting. From other reviews I just read this seems to be their procedure: not communicating with their customers and then sending the bills to Collections. NO WAY TO DO BUSINESS!
Review for Ferndale Family Medical Center on Directory
23 Dec 2021

Horrible service never answers the phone. Doctor lets Kaiser Permanente diagnose their patients from Seattle over the phone without any physical exam and then provides the treatment plan for the patient. It was determined by Kaiser Permanente that because I was injured as a child that I have memory pain. After several injuries, a car accident, and 30 years of therapies I just cannot believe how my rights have been violated. No longer listens to the patient or review patient history to be better informed. I have been sick for over a year because of receiving the wrong medicine. All medicines are not the same! I had to color one star but I did not want to color any. I am looking for a new doctor outside of Kaiser Permanente' s control. With the insurance company left to diagnose patients they control what help you get. How do you fight the establishment? Wake up America we are not free anymore.

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